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Automation Squad

Role

AI for Interviewers

Robert MacKelfresh

By Robert MacKelfresh

Founder, Automation Squad

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Interviewers, Except Eligibility and Loan · O*NET 43-4111.00 · Job Zone 3 · sourced from the U.S. Department of Labor occupation database

Automation coverage

18 of 25tools on this list have an AI solution available today

Counted by matching the tools this occupation is documented as using against a corpus of 226,452 AI products, MCP servers, skills and connectors. Where a tool has no match, we say so rather than inventing one.

AI you can use for this job

35 matched to the tools interviewers, except eligibility and loan use. Showing 24.

  • Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.

    Microsoft Outlook

  • Microsoft Teams

    MCP server

    Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

    Microsoft Teams

  • Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Microsoft teams MCP or direct API to send messages, manage channels, schedule meetings, and fetch chat history through natural language.

    Make (make.com)

  • Zoom

    App

    Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Zoom MCP or direct API to schedule meetings, manage webinars, fetch recordings, and automate participant invites through natural language.

    Make (make.com)

  • Microsoft Excel

    MCP server

    Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are su

    Microsoft Excel

  • Microsoft Word

    MCP server
  • Powerpoint

    MCP server
  • Make (make.com)

  • Zoom

    MCP server
  • Excel

    MCP server
  • Excel

    Skill
  • Hirevire

    MCP server

    Hirevire is a screening automation tool with a stupid-simple interface to collect video, audio, text and file responses from applicants.

    Hirevire

  • Medical Codes

    MCP server
  • Medidata

    Connector

    Medidata provides clinical trial software solutions

    Medidata

  • Make (make.com)

  • Make (make.com)

  • Make (make.com)

  • Microsoft Dynamics365 Business Central is a comprehensive ERP solution to manage finances, operations, sales, and customer service

    Microsoft Dynamics365 Business Central

  • Make (make.com)

  • Make (make.com)

The tools this job actually uses

25 documented for this occupation. Showing 25, hot technologies first. A filled dot means an AI solution exists for it.

  • MEDITECH softwarehot
  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot
  • Microsoft PowerPointhot
  • Microsoft Teamshot
  • Microsoft Wordhot
  • Oracle PeopleSofthot
  • Zoomhot
  • Creative Research Systems The Survey System
  • Electronic health record EHR software
  • FileMaker Pro
  • FluidSurveys
  • Jenzabar EX
  • Medical condition coding software
  • Medical procedure coding software
  • Microsoft Dynamics
  • Nebu Dub InterViewer
  • Qualtrics Insight
  • RIVS automated interview software
  • SaaS SurveyMonkey
  • SAP Business Objects
  • Statistical software
  • Student information systems SIS software
  • Web browser software

What this job involves

16 documented tasks, most important first. Showing 16.

  1. Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  2. Locate and list addresses and households.
  3. Identify and report problems in obtaining valid data.
  4. Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  5. Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  6. Review data obtained from interview for completeness and accuracy.
  7. Compile, record, and code results or data from interview or survey, using computer or specified form.
  8. Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  9. Assist individuals in filling out applications or questionnaires.
  10. Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  11. Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  12. Supervise or train other staff members.
  13. Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
  14. Prepare reports to provide answers in response to specific problems.
  15. Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  16. Meet with supervisor daily to submit completed assignments and discuss progress.