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Automation Squad

Role

AI for Labor Relations Specialists

Robert MacKelfresh

By Robert MacKelfresh

Founder, Automation Squad

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

Labor Relations Specialists · O*NET 13-1075.00 · Job Zone 4 · sourced from the U.S. Department of Labor occupation database

Automation coverage

11 of 21tools on this list have an AI solution available today

Counted by matching the tools this occupation is documented as using against a corpus of 226,452 AI products, MCP servers, skills and connectors. Where a tool has no match, we say so rather than inventing one.

AI you can use for this job

32 matched to the tools labor relations specialists use. Showing 24.

  • Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.

    Microsoft Outlook

  • Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with ServiceNow MCP or direct API to create incidents, update tickets, fetch reports, and automate workflow actions through natural language.

    Make (make.com)

  • Microsoft Excel

    MCP server

    Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are su

    Microsoft Excel

  • Microsoft Word

    MCP server
  • Make (make.com)

  • Powerpoint

    MCP server
  • ServiceNow

    MCP server

    ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

    ServiceNow

  • intelliHR

    MCP server

    All-in-one people management system with configurable HR automation and analytics

    intelliHR

  • Excel

    Skill
  • Excel

    MCP server
  • Happy HR

    MCP server

    Happy HR is a cloud based HR platform tool.

    Happy HR

  • Kubernetes

    MCP server
  • Make (make.com)

  • Microsoft SharePoint is a service that helps organizations share content to quickly find information and seamlessly collaborate.

    Microsoft SharePoint

  • Make (make.com)

  • MyHR

    MCP server

    MyHR simplifies people management with integrated HR advisory and easy-to-use HR software.

    MyHR

  • Make (make.com)

  • Make (make.com)

  • Make (make.com)

  • ServiceNow

    Connector

    Trigger, automate, and orchestrate enterprise workflows

    ServiceNow

The tools this job actually uses

21 documented for this occupation. Showing 21, hot technologies first. A filled dot means an AI solution exists for it.

  • Kuberneteshot
  • Microsoft Accesshot
  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot
  • Microsoft PowerPointhot
  • Microsoft SharePointhot
  • Microsoft Wordhot
  • Oracle PeopleSofthot
  • ServiceNowhot
  • Workday softwarehot
  • Internet Grievance System IGS
  • LaborSoft LaborForce Arbitration/Appeals Manager module
  • LaborSoft LaborForce Discipline Manager module
  • LaborSoft LaborForce EEO Claims Manager module
  • LaborSoft LaborForce Grievance Manager module
  • LaborSoft LaborForce Incident Tracking module
  • LaborSoft LaborForce Personnel Manager module
  • LaborSoft LaborForce Reporting/Dashboard Manager module
  • Micropact entellitrak Labor Relations Edition
  • Oracle HRIS

What this job involves

28 documented tasks, most important first. Showing 24.

  1. Negotiate collective bargaining agreements.
  2. Investigate and evaluate union complaints or arguments to determine viability.
  3. Propose resolutions for collective bargaining or other labor or contract negotiations.
  4. Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
  5. Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
  6. Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
  7. Mediate discussions between employer and employee representatives in attempt to reconcile differences.
  8. Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
  9. Recommend collective bargaining strategies, goals, or objectives.
  10. Monitor company or workforce adherence to labor agreements.
  11. Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
  12. Assess risk levels associated with collective bargaining strategies.
  13. Present the position of the company or of labor during arbitration or other labor negotiations.
  14. Identify alternatives to proposals of unions, employees, companies, or government agencies.
  15. Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
  16. Research case law or outcomes of previous case hearings.
  17. Assess the impact of union proposals on company or government operations.
  18. Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
  19. Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
  20. Schedule or coordinate the details of grievance hearings or other meetings.
  21. Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.
  22. Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.
  23. Select mediators or arbitrators for labor disputes or contract negotiations.
  24. Provide expert testimony in legal proceedings related to labor relations or labor contracts.