Amazon Q Business
Founder, Automation Squad
Look Elsewhere
Ranked #10 of 10 AI assistants & chat
$20
Swapped in for Pi, which has drifted into maintenance mode since most of Inflection's team left for Microsoft in 2024 — not a live enough product to recommend to an executive in 2026. Amazon Q Business is the more relevant pick for anyone running an AWS-heavy stack: it's a workplace search-and-answer assistant that plugs into your internal systems, priced at $20/user/month for the Pro tier ($3/user/month for a stripped-down Lite tier).
Standout feature: Built specifically to answer questions from your company's own internal documents and systems, not the open internet.
The verdict
Amazon Q Business earns a SquadScore of 44.0/100 (look elsewhere), ranking #10 of 10 AI assistants & chat we’ve scored at $20. Built specifically to answer questions from your company's own internal documents and systems, not the open internet.
Scored by the published SquadScore v1.0.0 methodology from vendor-published specs, August 2026.
Pros
- Permission-aware answers — it respects your existing access controls instead of surfacing documents an employee shouldn't see
- Native integration with Slack, Outlook, Teams and Word for a tool that started as an AWS console product
- $3/user/month Lite tier is a genuinely cheap way to pilot enterprise search before committing to Pro
Cons
- Not a general-purpose consumer assistant — nobody's using this to draft a birthday toast; it's a workplace search tool
- Deep value requires real setup: connecting document indexes, permissions and data sources, which is an IT project, not a signup
- Pricing has extra layers beyond the seat fee — index hosting is billed separately per hour, so the real monthly cost depends on how much of your company's data you connect
SquadScore breakdown
How the 44.0/100 was built. Each spec is normalised to a 0–100 quality score, then weighted.
— means the vendor publishes no figure. Blanks drop out of the maths and the remaining weights re-balance — we don’t guess.
Research log. Every figure above traces to a source; where a vendor publishes nothing, we record the gap instead of guessing.1 dated correction
Pricing confirmed directly from aws.amazon.com/q/business/pricing (fetched July 2026): Lite $3/user/month, Pro $20/user/month, plus separate index-hosting charges ($0.140-$0.264/hour per unit) that aren't part of the headline seat price. Swapped into the tenth slot in place of Pi (Inflection AI) — Pi is still online but independent 2026 reviews describe its development as having slowed significantly since 2024, making it a weak fit for an executive audience evaluating tools to actually deploy. Rewired to the categories.ts eight-spec schema: securityTier is 'enterprise + HIPAA' — Amazon Q Business has been HIPAA-eligible since October 2024 under an executed AWS BAA, layers on IAM Identity Center SSO (SAML 2.0), CloudTrail-backed audit logging, and inherits AWS's SOC 2 Type II program, clearing every rung including the signable-BAA bar. connectorSupport is 'app connectors', deliberately not 'MCP + agent actions' — Q Business does have a real take-actions layer (50+ built-in Actions/plugins that create, update and delete records in Jira, Salesforce, ServiceNow and Zendesk, per AWS's own December 2024 announcement), which functionally resembles the top rung, but that capability predates and isn't built on the MCP protocol the categories.ts rubric specifically names; MCP support in the Amazon Q family currently documents to Amazon Q Developer and the newer 'Amazon Quick'/AgentCore Gateway products, not confirmed as native to this Q Business Pro tier, so we scored the connector layer we could directly verify rather than the actions layer we couldn't cleanly attribute to MCP. integrations is 45 — aws.amazon.com/q/business/connectors/ displays 'Displaying 1-8 (45)', an exact vendor-page count. appCoverage is 'web only' — no dedicated iOS/Android or desktop client exists; access is browser plus Slack/Teams embedding, consistent with the mobileApps data this was derived from. setupEffort ('developer required', editorial) matches the existing con above that deep value here means connecting document indexes and permissions — an IT/engineering project, not a signup. Worth flagging for a future refresh: AWS materials increasingly describe 'Amazon Quick' as the successor line to Amazon Q Business, so this entry's positioning may need revisiting.
Corrected Aug 16, 2026no change. Verified against aws.amazon.com/q/business/pricing: Q Business Pro is $20 per user/mo. The cheaper Lite tier is $3 but is explicitly limited to basic Q&A, so Pro remains the capability-comparable row.
Full specifications
| Price Per Seat | $20 |
|---|---|
| Security & Admin | Enterprise + HIPAA |
| Setup Effort | Developer required |
| Free Tier Quality | None |
| Business Integrations | 45 |
| Data & Tool Connections | App connectors |
| Context Window | — |
| Where It Runs | Web only |
Amazon Q Business
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